Return Policy

We practice highly specialized and strict quality control measures to ensure that the product is up to our standards even at the time of delivery. In case you do happen to receive a product that has been damaged during transportation, or there is some manufacturing defect.please raise this issue to the delivery personnel immediately and also contact customer support. In case you notice an issue later, within 24 hours of product deliver, please write to us at adornindia01@gmail.com, providing photographic evidence of the said issue. Our team will assess the damage and get back to you within 2 business days. Depending on the degree of the damage in question, we will either repair the product or provide you with a replacement. For issues concerning manufacturing defects, the defect will be assessed and it will be fixed to the form that you had ordered.2) Cancellation within 12 Hours: You can cancel any order within 12 hours from the time of placing the order. During this duration, your order is confirmed and is processed to be passed for manufacturing. After 12 hours, the product enters the manufacturing phase. Since every product is made to order (MTO), its manufacturing will take into account the dimensional changes or any form of customisation requested by You. Hence, no form of cancellation will be entertained once manufacturing has begun, and the Product will be labelled as Sold. Once your cancellation is initiated, paid amount will be refunded within 4-5 working days.cancellation of the order will be initiated by us after informing the customer.Cancellation after delivery is NOT Allowed.3) Provided that you cancelled your order during the specified 12-hour time limit after placing the order, there will be no cancellation fee deducted, and the complete amount, that you paid for the Product, will be returned to you.4) All orders are manufactured as per specific requirements to each individual customer thus the company will NOT ACCEPT the return of such products unless there are incorrect handlings from the company and are inspected by customer upon delivery and installation. In such case where product was received damaged, customer does need to make a complaint on spot of delivery via emailing at adornindia01@gmail.com and attach the photos of products as well as proof of purchase.